PhaseZero has announced the launch of new enterprise-grade, Gen AI capabilities designed for global manufacturing and distribution companies. With CxCommerce™, PhaseZero aims to offer industrial manufacturers and distributors the ability to transform customer, partner, and employee product sales and support experiences.
PhaseZero’s GenAI aims to enhance the efficiency of the employee, customer, and end-user journey. It simplifies customer journeys and makes them more convenient, improving the performance of business teams.
Recommendations and guidance provided by GenAI improve decision-making and actions, resulting in increased online sales, market share growth, improved customer service, and better product and inventory performance.